Refund Policy

At Pete Dregz Designs, we are committed to providing our customers with the highest quality products and services. We ask that you carefully review our refund policy before completing your purchase. By making a purchase, you acknowledge and accept the terms outlined in this policy.

All Sales Are Final

All purchases made through Pete Dregz Designs are final. Once an order is placed, we do not offer refunds, returns, or exchanges on any products. We encourage customers to double-check their selections, specifications, and any additional details before finalizing their purchase. It is important to verify the accuracy of the product chosen, as we cannot accommodate changes once the transaction has been processed.

We understand that purchasing products online can sometimes lead to uncertainty, and we encourage customers to contact us before making a purchase if there are any questions or concerns regarding the product.

Non-Refundable Situations

There are specific circumstances under which refunds, returns, or exchanges will not be granted. These include, but are not limited to:

Change of Mind or Incorrect Product Selection:
We do not provide refunds for changes of mind or if the wrong product was selected. We advise our customers to carefully review their choices before completing their order to ensure the correct item is purchased.
Fitment or Installation Issues:
We cannot offer refunds or exchanges for products that do not fit or cannot be installed due to factors beyond our control, such as the customer's vehicle or equipment specifications. It is the customer's responsibility to ensure that they select the appropriate product for their intended use.
Normal Wear, Misuse, or Modification:
Products that show signs of normal wear, misuse, or have been altered or modified in any way are not eligible for a refund. Proper care and maintenance of products are the responsibility of the customer, and we will not be liable for any damages that occur as a result of improper handling.
Custom or Made-to-Order Items:
All custom, personalized, or made-to-order products are non-refundable. These items are specifically designed or created for each customer based on their unique requests or specifications. As such, they cannot be returned or exchanged once the order has been placed.

Product Specifications and Custom Orders

For custom or made-to-order items, we will provide detailed descriptions, images, and specifications to ensure that you are fully informed before completing your purchase. It is essential to confirm all details before submitting your order, as we will proceed with production or creation based on the information provided.

If there is any doubt or question about your custom order, please reach out to us beforehand so that we can assist you in making the best decision for your needs.

Acknowledgment and Agreement

By proceeding with your purchase, you acknowledge and agree to abide by the terms and conditions outlined in this Refund Policy. We understand that this policy may not suit every customer, but it is essential for ensuring that we maintain fairness and consistency in our business operations. We recommend thoroughly reviewing your order before confirming the transaction to avoid any potential concerns.

If you need any assistance in understanding the policy or have specific questions about your order, please feel free to contact us. Our team is always happy to assist.

Contact Information

If you have any questions regarding our refund policy, product details, or need support with your order, please don’t hesitate to reach out to us:

Email: petedregzdesigns@gmail.com

We value your business and are committed to ensuring a positive customer experience within the boundaries of our policies.